Primary care

Telehealth billing that follows each payer's rules

Telehealth rules differ between Medicare, Medicaid, and commercial plans, and they keep changing. We bill virtual visits with the right place of service and modifiers, and keep up with policy updates for you.

  • POS and modifiers
  • Payer policy tracking
  • Remote monitoring
Telehealth billing challenges

Where telehealth claims get stuck

These are the specialty-specific problems that cause denials, delays, and underpayments most often.

Rules vary by payer

Place of service codes and modifiers differ between payers, and using the wrong one means denials or lower payment.

Policies keep changing

Telehealth coverage rules have changed repeatedly, and keeping up takes constant attention.

Licensing and location

Where the patient and provider are located affects coverage, especially across state lines.

What we handle

Telehealth billing and coding, handled end to end

Certified billers and coders who work in telehealth every day, with HIPAA-compliant processes throughout.

Virtual visits

Video and audio-only visits billed with correct codes.

POS and modifiers

Place of service codes and modifiers set up by payer.

Remote monitoring

Remote patient monitoring setup and monthly services billed.

Policy tracking

Payer telehealth policy changes monitored and applied.

Recommended services

The services telehealth teams rely on

All services
Quick check

Could your telehealth billing be working harder?

Tap anything that sounds like your practice today.

Your result
0of 4 apply

Let's see where you stand

Select the statements that describe your practice to see whether specialty billing support would help.

Getting started

How we set up telehealth billing

A clear path from first call to steady claims, planned so nothing stalls during the switch.

  1. Free billing audit

    First, we review a sample of your claims, denials, and A/R to see where revenue is getting stuck.

  2. Specialty setup

    Next, we set up the coding rules, payer requirements, and fee schedules specific to telehealth.

  3. Go live

    Then our team takes over daily coding, claims, and follow-up, working inside your current systems.

  4. Monthly review

    Finally, reports and a review call show collections, denial trends, and what we're doing about each one.

Primary care

Related specialties we bill for

FAQ

Telehealth billing questions

Something else on your mind? Talk to a billing expert.

It depends on the payer and where the patient is. Many payers use POS 10 for patients at home and POS 02 elsewhere, while some want the office POS with a modifier. We set this up by payer.

Yes, when the payer covers them. Coverage for audio-only visits varies, and we follow each payer's current policy.

Yes. We bill device setup and monthly monitoring services when the time and data requirements are documented.

Get telehealth billing that keeps up. Start with a free audit.

First, we'll review a sample of your claims. Then we'll show you where specialty rules are costing your practice revenue.