Recover the revenue sitting in aging A/R
The longer a claim sits unpaid, the harder it is to collect. Our A/R recovery team works your open balances by value and payer deadline, so the claims most at risk get attention first.
- Prioritized by value
- Timely-filing tracking
- Old A/R cleanup
The problems we hear about most
Before practices come to us for A/R recovery, these are the issues that keep coming up.
Claims age quietly
Unpaid claims without follow-up drift past 60, 90, and 120 days until they're written off.
No time for payer calls
Follow-up means phone calls, hold times, and portal checks, so busy teams often can't fit it in.
Old balances left behind
Switching billing vendors or losing a biller often leaves a backlog nobody owns, and then it keeps aging.
Everything included in our A/R Recovery service
Certified billing and coding professionals handle every part of it, with HIPAA-compliant processes throughout.
A/R aging analysis
We break down open A/R by age, payer, and value to see where money is stuck.
Prioritized work lists
We order follow-up by claim value and filing deadline, not by what's easiest.
Payer calls and portals
Then we contact payers directly to find out why claims are unpaid and what's needed.
Timely-filing tracking
We track deadlines so claims get resolved before they expire.
Old A/R cleanup
A separate project to work historical balances without slowing current billing.
Credit balance review
We also review overpayments and credit balances and resolve them properly.
How A/R recovery works with Optima
First, we set up a clear process from day one. That way, your claims keep moving while we get started.
Analyze your A/R
First, we pull your aging report and identify the highest-value, most at-risk claims.
Work the list
Our team follows up with payers and resolves claims one by one.
Fix and resubmit
Next, we correct, resubmit, or appeal claims with problems.
Report progress
Finally, you see how A/R is moving each month, by age bucket and by payer.
Is A/R recovery right for your practice?
Tap anything that sounds like your practice today.
Let's see if we're a fit
Select the statements that describe your practice to see whether A/R Recovery would help.
What A/R recovery changes for your practice
More collected
Claims that would have aged out get resolved and paid.
Healthier aging
As a result, less of your A/R sits in the oldest buckets.
A clear picture
You know what's outstanding, why, and what's realistically collectible.
A/R recovery for 30+ specialties
Our team works by specialty, so they know the codes, modifiers, and payer rules that apply to yours.
Services that work well together
A/R recovery is the follow-up work on unpaid insurance claims: finding out why they're unpaid, fixing problems, and pushing them to payment before filing limits pass.
It depends on each payer's timely filing and appeal rules. However, you can often still recover older claims, especially if they were filed on time. We'll review each one and tell you honestly what's collectible.
Yes. A/R cleanup can be a standalone project, or it can also be part of ongoing billing support.
We rank claims by value, age, and how close they are to a payer deadline, so the money most at risk gets worked first.
See what A/R recovery could change. Start with a free audit.
First, we'll review a sample of your claims, denials, and A/R. Then we'll show you where your revenue cycle needs attention.